Terms of Service

Personal data is used exclusively for order processing. We do not transfer it to third parties. All information is protected and stored on secure servers

Prices may change, some services may be temporarily or permanently disabled at any time

We do not guarantee exact order completion times. On the pages of most services, we provide information about how quickly recent orders were completed, and also show the average service completion speed based on recent orders. However, the final pace depends on many factors and may differ from the provided statistical information

Not all accounts involved in orders will necessarily have an avatar, filled biography fields, images, or have a "perfect" appearance. However, we always strive for the highest quality execution possible

In the name of many services you will see the ♻ symbol and a number after it, or the inscription "Lifetime Guarantee". This means that the service comes with a guarantee against drops during this time. For example, you ordered followers with "♻ 90" in the title. This means that if followers disappear within 90 days (even partially), we will compensate their number. The warranty period does not mean that as soon as the warranty expires, those same followers will disappear. This will not happen. The warranty period only indicates how long we are ready to fix possible drops for the money you paid

Among others, our service has services without guarantees. You cannot order such a service without agreeing to the risks of drops (you will see a corresponding notification when creating an order). This means that you place an order at your own risk, we bear absolutely no obligations for such services. We try to minimize the presence of such services, but in some cases there are simply no guaranteed services in certain areas on the entire world market, in which case we make every effort to supply only those services that actually work well in the vast majority of cases

If you want to return the remaining funds from your balance, write to our support through the section https://smmurf.com/tickets. If the deposit was made through Robokassa - the refund is made to the card from which you deposited the balance. In case of payment through other aggregators via cryptocurrencies, a refund is only possible to a Russian bank card with a 10% commission withheld (this is due to the impossibility of canceling crypto payments and additional costs during withdrawal)

We are not responsible for your account being hacked by password selection. Please use strong passwords

During the order execution period, it is forbidden to change the name or link to the page

If you use third-party boosting services in parallel, the guarantee from the "Smmurf.com" service is voided

It is forbidden to register yourself as a referral - this is subject to account blocking

Usually the order starts within a few minutes. Sometimes it takes several hours, in rare cases - up to a day or more. All services are individual

Gift bonuses issued upon deposit are non-withdrawable and are forfeited in case of a refund